FAQ
When will I get my order?
Once your order is submitted, it takes approximately 1-3 business days to get your prints ready, inspected and shipped out to you. Shipping time will depend on several factors including the size of your order, the shipping distance, weather events, etc. A tracking number will be provided if you would like to follow your artwork's journey to your door.
Do prints come framed?
No, prints are sold unframed. If you’re interested in adding framing to your print for an additional fee, please contact artbyerinn@gmail.com.
Can I order smaller or larger prints than what is shown to be available?
Yes! For custom sizing email artbyerinn@gmail.com with your preferred dimensions for more pricing information.
Do you offer free returns and exchanges?
Unfortunately, free returns and exchanges cannot be accepted at this time.
How are prints made?
Once an original oil painting is finished drying, it is sent to the printer to be professionally scanned and converted into a high-quality digital image. When a print order is created, a request is sent to the printer to fulfill the order. The printer will then use state-of-the-art Epson printers and archival-grade paper and ink to make the prints.